6 | | APRIL 2022We certainly talk a lot about how technology is influencing the future. After all, technology appears to be ubiquitous and is unquestionably at the centre of interactions with most institutions. This is increasingly true for how public sector organisations worldwide communicate with their communities. Orchestrating leading-edge technologies like AI and ML are enabling public sector organisations to make decisions that affect the trajectory of global economies, health initiatives, environmental sustainability, equity practices, data privacy standards, and a host of other impact areas. Especially, AI and ML can help public organisations to uptake in applications that gives the ability to automate repetitive, low-impact tasks, frees up employees to focus on high-impact strategic work, and gives organisations the leverage to scale rapidly changing constituent and business needs. Besides, developing AI-powered conversational chatbots enables public sector organisations with advanced technical/customer support that automatically responds to queries, builds machine intelligence to improve the context in answers, and provides user-specific guidance. Additionally, AI can potentially benefit public-sector organisations in a multitude of ways ­ from smarter policymaking to reimagined service delivery. Also, if implemented in smart ways, organisations can ensure they strike a balance that keeps people at the centre of the good business they're doing. In this edition of CIOReview Europe, we bring you the story of some of the leading public sector solutions providers in Europe and UK that deliver the best outcomes for their clients. This edition also offers a combination of thought leadership articles from subject matter experts and exclusive insights from CIOs and CXOs. We hope this edition will provide you with the right assistance in choosing the public sector solution provider that fits your business requirements.Let us know your thoughts! EditorialWhen Public Services Turns to AI Copyright © 2022 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.Email:sales@cioreview.comeditor@cioreview.commarketing@cioreview.com April 04, 2022, Vol 11, Issue - 01 (ISSN 2644-237X) Published by ValleyMedia, Inc.To subscribe to CIOReview EuropeVisit www.ciorevieweurope.com Editorial StaffAaron PierceCarolynn WaltersShirley FaithRussell ThomasVisualizersXimena ColeDisclaimer: Some of the Insights are based on our interviews with CIOs and CXOsPaul John Managing Editoreditor@cioreview.comManaging EditorPaul JohnSalesAnnie Mathewsannie.mathews@cioreview.com Dane StanleyRonald Donovan
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