| | April 20219Procurement + behavioural sciences (soft skills) + dynamic fully integrated platform = ENTERPRISE-WIDE competitive advantage The use of behavioural sciences is ever more critical when we consider the current environment into which we are deploying either new platforms, extensions to them, or complementary systems as traditional approaches will not be sufficient. The harsh reality is with remote working comes remote project teams, virtual war rooms, collaboration software to work through those architectural setups, and so much more. Predicated by a work population that is currently cognitively loaded as a consequence of demands beyond the work/technical/professional/business environment dominated by the social dimension of a worsening pandemic, personal finances, family & relatives, political overtones, adapting to diminished social interaction, loneliness, and declining mental health and well being for some and of course because we are all individuals the configuration of the cognitive load will be unique to each. The current socio-economic environment has been described as VUCA (an acronym derived in 1987 from leadership theories of Warren Bennis and Burt Nanus reflecting the Italicize Volatility, Uncertainty, Complexity and Ambiguity of general conditions and situations and in the US as well as the US military to reflect the end of the cold war). Therefore, our new and unfamiliar context demands a different approach to all that has preceded, and for those that succeed will see the real benefits of not just system adoption but recognition from an engaged business population. Re-setting the way we design, deliver, and reconnect behaviourally has been a necessity, and we see the benefits through not just the fiscal attributes set out by the finance community inherent in the business case, but moreover, an aligned set of industry recognised standards that are awarded to the individual. Delivering the essential WIFM factor--What's In it For Me. Hence the future and vanguard for procurement technology will be a conscious and explicit collaboration between skilled procurement professionals, enterprise architects, data scientists (pulling static and real-time data), and behavioural scientists. The use of behavioural sciences is ever more critical when we consider the current environment into which we are deploying either new platforms, extensions to them, or complementary systems as traditional approaches will not be sufficient
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